Refund and Returns Policy
Effective Date: January 8, 2025

At Bresplunie, we strive to provide high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we’re here to help with a clear and fair refund and returns policy.

1. Returns

• Eligibility: Products can be returned within 30 days of the purchase date. To be eligible for a return:
  • The item must be unused, in its original packaging, and in the same condition as when you received it.
  • Proof of purchase (receipt or order confirmation) is required.
• Non-returnable items:
  • Perishable goods, custom-made items, or final sale products.

2. Refunds

• Approval Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• Refund Method: If approved, your refund will be processed to your original payment method within 7-10 business days.
• Partial Refunds: Items not in their original condition or returned after the 30-day window may be eligible for a partial refund at our discretion.

3. Exchanges

If you need to exchange an item due to damage, defect, or incorrect delivery, please contact us within 7 days of receiving the product. We will replace the item at no additional cost.

4. Shipping Costs

• Returns: Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective items).
• Refund on Shipping: Original shipping costs are non-refundable unless the return is due to our error.

5. How to Initiate a Return

To initiate a return, please contact our customer service team:

• Email: info@bresplunie.com
• Phone Number: 402-805-1376
• Address for Returns: 3707 North Avenue, Lincoln, Nebraska, United States